Function

Perform administrative duties as support to Collection Department

Duties and Responsibilities

• Perform duties related to the Repossession Process Run KBB on repossessed vehiclesLoad Certified Mail slips and repossession documents to CollectAnywhereProcess sold paperwork Prepare deficiency / surplus letters for sold autosAdd all sale documents to Collect Anywhere Post sold checksFile and follow up on Gap / Warranty claimsAssist with ordering titles when necessary
• Perform duties related to account maintenance Transfer residual funds to charged off loansCode Total Loss accounts on Collection Anywhere as reported by Lending, closing repossessions that are active
• Prepare and send Daily Delinquency Report
• Update Collection Department Summary Report (CDR)
• Respond to Credit Report Disputes through the E-Oscar system or appropriate method
• Process department invoices
• Send Certified and UPS mail
• Perform the following bankruptcy tasks as a backup to the Department Bankruptcy Specialist Post all trustee payments and keep a running tab of claim balancesNotify all relevant departments when Bankruptcy notifications are received;

perform all risk mitigation tasks (ie. removal of credit lines) on affected accounts.Learn to navigate PACER to research bankruptcy filings / documents / statusesUpdate Chapter 13 and Chapter 7 bankrupt accounts upon Notice of Filing in Episys, Collection Anywhere and Excel SpreadsheetsClose out accounts with collection agencies upon bankruptcy filingClose out repossessions with repo agents upon bankruptcy filing

Perform other duties as may be assigned by Department Management

Qualifications and Education Requirements

• Minimum 1 year similar job experience
• Credit Union / Banking Experience preferred
• Legal Administrative Experience preferred
• Microsoft Office
• Episys, Teller Training preferred
• High School Graduate, Associates Degree preferred

Last updated : 2024-04-26